It is not uncommon in medicine to be told that you cannot do something because it goes against policy.
"CMS has a policy against that."
"OSHA says we can't do that there."
"DHS says that we have to have this ratio."
These statements are very powerful. They are discussion stoppers. They can be process improvement barriers.
I've found that the best defense to these statements is to ask in an inquisitive and polite manner:
"Can you show me that policy?"
Sometimes they can.
even worse aske them to show the research that supports that policy!
Posted by: Midwifepam | January 06, 2009 at 20:50
Excellent!
Posted by: Richard Winters | January 07, 2009 at 00:12