Richard Winters, MD

You’re the Leader. Now What?

Book Resources

The ROW Forward Framework

The ROW Forward Framework. Three steps, which may then be repeated: construct shared reality and direction, generate multiple options, and identify the way forward and create action. A complex challenge becomes an illuminating question. Shared reality asks: What do I think? What do we think? Identify fears and worries. Create shared vision. Options asks: What could we do? Way forward asks: What will we do?

The Five Hats of Effective Leaders

The Five Hats of Effective Leaders: teacher, mentor, coach, supervisor, and sponsor. Teach to help your colleague learn new knowledge and skills. Mentor to help your colleague consider the world through your experienced eyes. Coach to help your colleague investigate and consider their perspectives of the world through their own eyes. Supervise to oversee and promote the day-to-day and long-term effectiveness of your colleague. Sponsor to use your influence and connections to provide opportunities for your colleague.

The GROW Model

The GROW Model, a sequence of themes for questions during a coaching conversation with a colleague. Goal: What do you want? Reality: What is happening? Options: What could you do? Will: What will you do?

Coaching Questions

Coaching questions grouped under Goal, Reality, Options, and Will. Goal: What’s on your mind? What is your goal moving forward? Reality: What has been working for you? What might get in your way? Options: What are your options? What if you couldn’t do that? Will: What (specifically) would you like to work on between now and the next session? How will you know you have been successful?

The Cynefin Framework

The Cynefin Framework, created by David Snowden: a map of five domains for decisions. Complex: develop shared reality. Complicated: expertise. Chaotic: take charge. Clear: best practice. Confused sits at the center. Complex and chaotic belong to the unpredictable world of possible results. Complicated and clear belong to the predictable world of probable results.

Get on the Balcony

Get on the Balcony. Leaders must alternate between participating and observing. A drawing shows stick figures dancing on a dance floor under a mirror ball, while one figure looks on from a balcony above.