Your senior leaders have set the priorities. But in your departments, physicians are focused on one thing, nurses on another, and administrators on a third. Your strategy’s clear at the top and hard to find on the front line.
Whether you’re developing strategy or putting it into practice, we’ll bring your leaders together to decide what to do, who’s responsible, and how we’ll track progress and adjust.
Where strategy breaks down
A healthy organization has a pulse. Your leaders decide where you’re headed, and that signal travels through every level of your organization.
When your senior leaders have one direction in mind and your departments have another, the signal gets blocked. When each area works on something different, your organization fibrillates: lots of activity, but little movement.
From priority to action
We’ll bring together the physician, nursing, and administrative leaders of your key service lines and departments. Starting with your organization’s priorities, we’ll work through what each one means for their teams.
- We’ll gather different perspectives from across your departments, divisions, and clinical areas.
- We’ll name the agreements, the disagreements, and the fears and worries each priority raises.
- We’ll explore ways forward that address those fears, including small experiments where the path isn’t clear yet.
- We’ll turn the options we choose into objectives and key results: the metrics and milestones to target, each with one directly responsible individual and a due date.
Key performance indicators say where your organization wants to go. Objectives and key results say what each team will do to get there. Each department works on the same priority, with tactics that fit its work.
Set the strategic pulse
The most dangerous moment for any decision is when everyone walks out of the room and returns to their regular work.
A strategic pulse keeps the decision alive. Together, we’ll establish a rhythm for your leaders to revisit their objectives and key results, see what’s working, learn from what isn’t, and adjust. Your senior leaders can see progress across the organization and use it to guide their decisions. Your strategy stays adaptive, not static.
Your senior leadership team or your board
We can also begin with your senior leadership team or your board. Together, we’ll develop your strategy for the next year or several years and a plan to put it into practice throughout your organization.
What leaders leave with
- A shared view of what each organizational priority means for their own department or service line.
- Objectives and key results for each priority, with the metrics and milestones they’ll target.
- A directly responsible individual and a due date for each.
- A strategic pulse: a regular rhythm of check-ins to track progress, learn, and adjust.
Who it’s for
Your executive team, a group of dyads and triads, or leaders throughout your organization. We’ll tailor the program to fit your needs.
Optional monthly follow-up
The program can stand on its own, or we can continue with monthly meetings. We’ll review progress with your leadership teams, explore different perspectives, and work through the challenges they’re facing.